Frequently Asked Questions

When is my rent due?
Rent is due on the 1st day of the month and not considered delinquent until after the 5th day of the month.

Do you have an after-hours payment box?
Yes. There is a lock box mounted on brick to the right of entrance. Please do not leave cash in the after hour box.

What is a parental guaranty?
This guaranty is required for all college students. One parent for each tenant must give a personal guarantee that the rent (jointly and separately) will be paid for the property.

Can I sub-let?
Subleases are allowed; however, sub-tenant must fill out an application, be approved and pay a deposit of one month’s rent.

If I sub-let, am I still responsible for the rent?
Yes, original tenant remains responsible for the rent until the expiration of the original lease.

Is lawn care furnished?
No. Tenant is responsible for lawn care. Lawn care is available upon request. Tenant will be billed for any lawn care requested.

Are any utilities furnished?
No. Tenant is responsible for all utilities.

Can I call a repairman and deduct cost from my rent?
No. College City Properties should be notified about any repair problems. We pride ourselves on prompt response. It is our responsibility to provide you with ethical and capable repair companies.

How do I report a repair problem?
Call or email Pam Holliman in our office 205-345-2400 or pam@hfsholdings.com during regular business hours.
Call David Fuhrman, Jr. on our lease line 205-331-6455 at anytime including holidays or after regular business hours.

What are your office business hours?
Monday through Friday, 8am until 5 pm.

Can I pay rent separate?
No. We accept one check or online payment for the full amount of monthly rental. We recommend designating one person to pay this from your party or starting a house account at local bank branch to where you can turn around and write one check.

Do you allow Pets?
Yes, but please ask as some properties may not allow pets. Owner would need to approve animal, if approved, the non-refundable pet fee is $660 at the time tenant moves into property.

Can my security deposit cover my last month’s rent?
No. No security deposits are refunded until all rent is current.

Is there a security deposit?
Yes. One month’s rent is required for a security deposit.

Is the security deposit refundable?
Yes. Deductions will be made for any damages above normal wear and tear.

Where is your office located?
3925 Rice Mine Road N.E. We are in the same building with the Rite Aid Distribution Center. Turn right into our parking lot immediately past the Chevron.